Lauren's Closet

★★☆☆☆

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A very big selection of used clothes for kids. The prices are a little higher than I'm able to find elsewhere, but at times it's worth it when I can't shop around for a kid who just outgrew everything.

I agree with everyone about the rudeness of the owner, et al. This seems to be a trend in used clothing shops - maybe it's defensiveness because they don't want to explain their decisions to sellers (or don't know how to explain)?

In any case, I'm white as can be, so there may be at least the saving grace that she's only a jerk, and not a racist.

Honestly, though, it may be just the proximity to so many other wonderful stores - used toys and stellar ice cream, included - that brings us there so often. Only have to park once!!

3
★★★☆☆

A very big selection of used clothes for kids. The prices are a little higher than I'm able to find elsewhere, but at times it's worth it when I can't shop around for a kid who just outgrew everything.

I agree with everyone about the rudeness of the owner, et al. This seems to be a trend in used clothing shops - maybe it's defensiveness because they don't want to explain their decisions to sellers (or don't know how to explain)?

In any case, I'm white as can be, so there may be at least the saving grace that she's only a jerk, and not a racist.

Honestly, though, it may be just the proximity to so many other wonderful stores - used toys and stellar ice cream, included - that brings us there so often. Only have to park once!!

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.

I love Lauren's Closet!! They are the best consignment store in Alameda and the owner keeps the shop neat and clean. Thank you Lauren's Closet for being a positive part of the Park Street shopping experience!!

5
★★★★★

I love Lauren's Closet!! They are the best consignment store in Alameda and the owner keeps the shop neat and clean. Thank you Lauren's Closet for being a positive part of the Park Street shopping experience!!

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.

I came home from college to visit my family and I went shopping in Alameda at Lauren's Closet. They have great Junior clothes and the staff was pretty nice. They were all busy with work they were doing but they looked up and said hi. I found a Marc Jacobs shirt for $10.50!!! It was beautiful, you don't see that anywhere! All I'm saying is go in there on a day where you start off in a good mood, I mean when I sold clothes she didn't take most of them, but who cares! I mean your getting rid of your clothes because you don't want them and if they aren't cute she won't want them either! I'm sure it's hard telling people day after day "sorry there were no clothes selected today" or something. People get all worked up over that. It's a cool store and I go in there with my friends when we come to visit.

4
★★★★☆

I came home from college to visit my family and I went shopping in Alameda at Lauren's Closet. They have great Junior clothes and the staff was pretty nice. They were all busy with work they were doing but they looked up and said hi. I found a Marc Jacobs shirt for $10.50!!! It was beautiful, you don't see that anywhere! All I'm saying is go in there on a day where you start off in a good mood, I mean when I sold clothes she didn't take most of them, but who cares! I mean your getting rid of your clothes because you don't want them and if they aren't cute she won't want them either! I'm sure it's hard telling people day after day "sorry there were no clothes selected today" or something. People get all worked up over that. It's a cool store and I go in there with my friends when we come to visit.

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I live in Alameda for the past 6 years and have been going to Lauren's Closet since my child was born. I sell and buy there and I'm latina. I am shock to have read these reviews. The owner and her daughter are very nice to me each time I go and my son is treated kindly (he always run to the back playroom). I buy some of my clothes there too and leave HAPPY each time. If you're not happy, then don't go back -- more for me!

5
★★★★★

I live in Alameda for the past 6 years and have been going to Lauren's Closet since my child was born. I sell and buy there and I'm latina. I am shock to have read these reviews. The owner and her daughter are very nice to me each time I go and my son is treated kindly (he always run to the back playroom). I buy some of my clothes there too and leave HAPPY each time. If you're not happy, then don't go back -- more for me!

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.

I've been to Lauren's closet many times as my son was growing up. The owner and some of the staff are so rude, it is rather unbelievable, as her business depends on the community (hey, you're selling OUR stuff, remember????). Once I was there just before closing, my 3 yo boy left his stuffed animal. We left the store, went 1/2 way around the block, and went back to get it. They had locked the door, were ALL inside, and would not open the door for us or give us the stuffed animal as they had locked the store, and they didn't want to take the chance we're storm them for the register (I'm 40, 5'2 woman with a 3 yo boy shopped there for 3 yrs) !! We had to wait to go back to the next day. Needless to say, after 3 years of 'this is not nice enough (something i had bought 2 wks earlier there and it didn't fit) or ' we don't take these things, they are 6 months old aka last season... egads woman, stuff is from France. Yeah she says, the people here in Alameda won't know what it is and won't buy it. Yup folks, this is your neighborhood childrens community clothing store. Dang.

1
★☆☆☆☆

I've been to Lauren's closet many times as my son was growing up. The owner and some of the staff are so rude, it is rather unbelievable, as her business depends on the community (hey, you're selling OUR stuff, remember????). Once I was there just before closing, my 3 yo boy left his stuffed animal. We left the store, went 1/2 way around the block, and went back to get it. They had locked the door, were ALL inside, and would not open the door for us or give us the stuffed animal as they had locked the store, and they didn't want to take the chance we're storm them for the register (I'm 40, 5'2 woman with a 3 yo boy shopped there for 3 yrs) !! We had to wait to go back to the next day. Needless to say, after 3 years of 'this is not nice enough (something i had bought 2 wks earlier there and it didn't fit) or ' we don't take these things, they are 6 months old aka last season... egads woman, stuff is from France. Yeah she says, the people here in Alameda won't know what it is and won't buy it. Yup folks, this is your neighborhood childrens community clothing store. Dang.

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.

I went here yesterday. There was a beautiful red dress in the window and I am looking for something to wear to a cocktail party/retirement dinner. I asked what size the dress was. She looked at me and said "it's not for sale." Why have it in the window if you aren't selling it??? I don't believe it was a racist issue as I am not a person of color. She was just rude and to display a dress you can't buy is just stupid.

1
★☆☆☆☆

I went here yesterday. There was a beautiful red dress in the window and I am looking for something to wear to a cocktail party/retirement dinner. I asked what size the dress was. She looked at me and said "it's not for sale." Why have it in the window if you aren't selling it??? I don't believe it was a racist issue as I am not a person of color. She was just rude and to display a dress you can't buy is just stupid.

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.

I'd been here once only with my husband to sell our baby clothes. The service seemed fine. We just had to wait a bit because there were other customers before us. We brought a BIG bag and they took most of it and we left the rest. The only thing is... I expected more than what they gave. So if you know a place that will pay more, go there.

However, they can use better customer service like, smile and greet their customers.

Overall, I may be going back to sell, not buy. Maybe it was because my husband was there.

But, I've been treated worse than what you all mention on here. Sephora in Plesanton is HELLA racist. I wrote and e-mail and never received a response. I will never give a penny to them at any of there locations.

3
★★★☆☆

I'd been here once only with my husband to sell our baby clothes. The service seemed fine. We just had to wait a bit because there were other customers before us. We brought a BIG bag and they took most of it and we left the rest. The only thing is... I expected more than what they gave. So if you know a place that will pay more, go there.

However, they can use better customer service like, smile and greet their customers.

Overall, I may be going back to sell, not buy. Maybe it was because my husband was there.

But, I've been treated worse than what you all mention on here. Sephora in Plesanton is HELLA racist. I wrote and e-mail and never received a response. I will never give a penny to them at any of there locations.

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.

This is my second trip to try to sell clothes- The first time she did not buy anything, I decided I had brought the wrong things- this time I took only Limited 2, Gap, Old Navy and Roxy- all Fall and winter styles. Again she bought nothing. I decided to ask why- and said in a polite voice that I would just like some information so that I didn't bother bringing in clothes she didn't want. She told me she just chose what her buyers wanted. I pointed out that several items I offered were exactly what she had but in different sizes. She said the Limited 2 jeans had a pink mark at the top and she left the room. I was still purplexed- took out the jeans and couldn't find any mark at all. I asked the other sales girl- all the time explaining that it took some time to clean the clothes and bring them in and I just wanted to understand what she was choosing. The sales girl did take the jeans up to the owner who reported that it was the "washed out look" that made her reject them. Well- most of the jeans she had were washed out. I will not go back. The shirts were all of very poor quality, ugly and not name brands she says she chooses.

My daughter who is Latina took it as a racist action- but after reading these reviews I see the owner is rude to everyone.

1
★☆☆☆☆

This is my second trip to try to sell clothes- The first time she did not buy anything, I decided I had brought the wrong things- this time I took only Limited 2, Gap, Old Navy and Roxy- all Fall and winter styles. Again she bought nothing. I decided to ask why- and said in a polite voice that I would just like some information so that I didn't bother bringing in clothes she didn't want. She told me she just chose what her buyers wanted. I pointed out that several items I offered were exactly what she had but in different sizes. She said the Limited 2 jeans had a pink mark at the top and she left the room. I was still purplexed- took out the jeans and couldn't find any mark at all. I asked the other sales girl- all the time explaining that it took some time to clean the clothes and bring them in and I just wanted to understand what she was choosing. The sales girl did take the jeans up to the owner who reported that it was the "washed out look" that made her reject them. Well- most of the jeans she had were washed out. I will not go back. The shirts were all of very poor quality, ugly and not name brands she says she chooses.

My daughter who is Latina took it as a racist action- but after reading these reviews I see the owner is rude to everyone.

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.

Went to visit a friend w/new baby in Alameda and thought I'd buy her something while I stepped out. Unfortunately I walked into this store and it sure put a damper on my day. The strollers and other equip that are used seem like good deals, the clothes aren't so hot but, hey, they're used. I was treated very rudely when I asked about items and I know it wasn't personal b/c the lady in front of me was treated worse. Haven't seen anyone like this except for one highly overpriced bridal store in Los Gatos, but there the gowns were thousands of dollars (not that that is an excuse). Stay away from here or risk ruining your day.

1
★☆☆☆☆

Went to visit a friend w/new baby in Alameda and thought I'd buy her something while I stepped out. Unfortunately I walked into this store and it sure put a damper on my day. The strollers and other equip that are used seem like good deals, the clothes aren't so hot but, hey, they're used. I was treated very rudely when I asked about items and I know it wasn't personal b/c the lady in front of me was treated worse. Haven't seen anyone like this except for one highly overpriced bridal store in Los Gatos, but there the gowns were thousands of dollars (not that that is an excuse). Stay away from here or risk ruining your day.

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.

i went a couple of times to sell my baby's cloths and i had a person(white lady) in front of me and she had all of faded cloths and were stained and she bought all her cloths and i had name brand cloths like(gap,guess,roca wear,Hilfiger, etC ) and she only bought a shirt of mine so i felt it was racist and i asked for help and they ignored ME THIS STORE NEEDS TO BE CLOSED DOWN

1
★☆☆☆☆

i went a couple of times to sell my baby's cloths and i had a person(white lady) in front of me and she had all of faded cloths and were stained and she bought all her cloths and i had name brand cloths like(gap,guess,roca wear,Hilfiger, etC ) and she only bought a shirt of mine so i felt it was racist and i asked for help and they ignored ME THIS STORE NEEDS TO BE CLOSED DOWN

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.

Have visited the store many times,each time hoping that the experience would improve...it never has! The owner is terribly rude, snobby and unfortunately her staff has followed her example. If you want to buy toys & gifts, visit 3 Wishes or Toy Safari next door where the owners are friendly and helpful. If you want to buy clothes, go to TJ Maxx, Old Navy, Pippen Hill or Mervyns where you won't be ignored & will receive far better service!

4
★★★★☆

Have visited the store many times,each time hoping that the experience would improve...it never has! The owner is terribly rude, snobby and unfortunately her staff has followed her example. If you want to buy toys & gifts, visit 3 Wishes or Toy Safari next door where the owners are friendly and helpful. If you want to buy clothes, go to TJ Maxx, Old Navy, Pippen Hill or Mervyns where you won't be ignored & will receive far better service!

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.

I have to agree with the previous posters that the store owners are extremely unfriendly and unwilling to help. I have brought clothes a few times and have left with an impression of my clothes not being good enough. Also, you don't know how many clothes they are taking out of your bag and how much you are getting per item. It is almost uncomfortable to ask them any questions. I will not be going back to the store.

1
★☆☆☆☆

I have to agree with the previous posters that the store owners are extremely unfriendly and unwilling to help. I have brought clothes a few times and have left with an impression of my clothes not being good enough. Also, you don't know how many clothes they are taking out of your bag and how much you are getting per item. It is almost uncomfortable to ask them any questions. I will not be going back to the store.

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.

I am confused why the store is picky when it comes to buying kids clothing, since the racks are filled with faded, shrunken, and cheap looking clothes. Granted, there are occassional cute items, but I would think the majority would be better looking since so many of my (cute) clothes have been turned away.
Also, the owner (who also is the buyer) is very unfriendly which makes the experience unpleasant. Although I have shopped at this store to use up my "credit" I wouldn't spend money out of pocket here.
If you want nicer service and better looking clothes, go to Lora's Closet on College Avenue in Berkeley. It's owned by the other sister, who is a much more pleasant person!

1
★☆☆☆☆

I am confused why the store is picky when it comes to buying kids clothing, since the racks are filled with faded, shrunken, and cheap looking clothes. Granted, there are occassional cute items, but I would think the majority would be better looking since so many of my (cute) clothes have been turned away.
Also, the owner (who also is the buyer) is very unfriendly which makes the experience unpleasant. Although I have shopped at this store to use up my "credit" I wouldn't spend money out of pocket here.
If you want nicer service and better looking clothes, go to Lora's Closet on College Avenue in Berkeley. It's owned by the other sister, who is a much more pleasant person!

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.

I went to Lauren's Closet looking for mittens for my baby. First, I was ignored by the salesperson, then I got a total attitude for asking for help. Hmmm . . . something tells me she is in the wrong business.

1
★☆☆☆☆

I went to Lauren's Closet looking for mittens for my baby. First, I was ignored by the salesperson, then I got a total attitude for asking for help. Hmmm . . . something tells me she is in the wrong business.

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.

We have. We live in Alameda & have had too many horrible experiences there. The staff (mother/owner and grandmother are the worst offenders) is rude & doesn't seem to care if you come back or not. Used clothes tend to be a little overpriced. Go to Mervyn's on the Island, items are new, cheaper & staff is friendly!

1
★☆☆☆☆

We have. We live in Alameda & have had too many horrible experiences there. The staff (mother/owner and grandmother are the worst offenders) is rude & doesn't seem to care if you come back or not. Used clothes tend to be a little overpriced. Go to Mervyn's on the Island, items are new, cheaper & staff is friendly!

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.

I agree that the people who work here are NOT nice. I come over from San Leandro to shop and I really feel like they only talk to "the regulars", whomever they are.... Everytime I have gone, I was ignored and treated like an annoyance when I asked a question. We usually end up next door at Safari Toys where we buy a lot. The prices there are great and the service is so friendly. Try there instead of Lauren's Closet; they sell used and new toys and books.

1
★☆☆☆☆

I agree that the people who work here are NOT nice. I come over from San Leandro to shop and I really feel like they only talk to "the regulars", whomever they are.... Everytime I have gone, I was ignored and treated like an annoyance when I asked a question. We usually end up next door at Safari Toys where we buy a lot. The prices there are great and the service is so friendly. Try there instead of Lauren's Closet; they sell used and new toys and books.

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.

Well this is the place to shop. They have cute clothes,brand names, and major snobs. I think that the staff at Lauren's closet need reality checks. They are in resale of used clothes. You are not at Nordstroms selling Armani suits.
Poor service.........
DO NOT RECCOMEND!!!!!!!!!!!

1
★☆☆☆☆

Well this is the place to shop. They have cute clothes,brand names, and major snobs. I think that the staff at Lauren's closet need reality checks. They are in resale of used clothes. You are not at Nordstroms selling Armani suits.
Poor service.........
DO NOT RECCOMEND!!!!!!!!!!!

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.

I was really disappointed with the staff. They act irritated when you ask a question and treat you like you're stupid for not knowing. They certainly won't ask you if you need help, you have to bother them to get it. They don't offer anything for a better price than I could get it for new or on Craigslist. Don't waste the trip.

1
★☆☆☆☆

I was really disappointed with the staff. They act irritated when you ask a question and treat you like you're stupid for not knowing. They certainly won't ask you if you need help, you have to bother them to get it. They don't offer anything for a better price than I could get it for new or on Craigslist. Don't waste the trip.

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.

I went into the store and was ignored for 5 minutes. When I finally spoke to the clerk, she told me that it was my responsibility to ask for help an that most of their customers did not need help. There customer service overall is shotty to say the least.

2
★★☆☆☆

I went into the store and was ignored for 5 minutes. When I finally spoke to the clerk, she told me that it was my responsibility to ask for help an that most of their customers did not need help. There customer service overall is shotty to say the least.

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.

I went here and the prices are almost as high as if I went to a store and bought new.I also went to consign some of my daughter's things and had to wait for the "buyer" to come back in store after being told there is someone to look at your things between 10:00-4:00 everyday. when I bought in the things the lady looked at me and my BRAND NEW WITH TAGS on them things like I was trash. I did not like the employees attitudes.They do not acknowledge you when you come in.They are not polite.

PROS: none
CONS: Very poor customer service

2
★★☆☆☆

I went here and the prices are almost as high as if I went to a store and bought new.I also went to consign some of my daughter's things and had to wait for the "buyer" to come back in store after being told there is someone to look at your things between 10:00-4:00 everyday. when I bought in the things the lady looked at me and my BRAND NEW WITH TAGS on them things like I was trash. I did not like the employees attitudes.They do not acknowledge you when you come in.They are not polite.

PROS: none
CONS: Very poor customer service

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.

The clothes are not as popular as the ones available in the huge department stores, but here you can find more unique clothes locally. I recommend this store because there are very nice people who work here, dedicated to giving you a comfortable shopping enviornment.

Overall, if you dont care for the brand names, give this store a try and see if you like anything.

4
★★★★☆

The clothes are not as popular as the ones available in the huge department stores, but here you can find more unique clothes locally. I recommend this store because there are very nice people who work here, dedicated to giving you a comfortable shopping enviornment.

Overall, if you dont care for the brand names, give this store a try and see if you like anything.

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