824 Boston Post Rd.
West Haven, CT 06516
203-937-6400
Well, these guys made national news for how many lawsuits they have against them and for their usurious and bullying tactics when faced with less than happy customers. If you want a company to sue you or to do shoddy work then these are your guys!
1Well, these guys made national news for how many lawsuits they have against them and for their usurious and bullying tactics when faced with less than happy customers. If you want a company to sue you or to do shoddy work then these are your guys!
2 out of 2 people found this review helpful.
Based on the reports of them suing anyone who complains to them about their work OR who tries to tell anyone about problems they've had with Baybrook Remodelers, I would suggest everyone stay away from this company.
It also appears that they've used shills or paid reviewers in order to give themselves good reviews. This is another sign that Baybrook Remodelers should be avoided.
1Based on the reports of them suing anyone who complains to them about their work OR who tries to tell anyone about problems they've had with Baybrook Remodelers, I would suggest everyone stay away from this company.
It also appears that they've used shills or paid reviewers in order to give themselves good reviews. This is another sign that Baybrook Remodelers should be avoided.
3 out of 3 people found this review helpful.
As an attorney, I find their misuse of the court system to try to punish dissatisfied customers to be abhorrent. Not to mention all the clearly fake positive reviews. If you want to know what to believe, try looking up the number of complaints filed with the CT Dept of Consumer Protection.
1As an attorney, I find their misuse of the court system to try to punish dissatisfied customers to be abhorrent. Not to mention all the clearly fake positive reviews. If you want to know what to believe, try looking up the number of complaints filed with the CT Dept of Consumer Protection.
4 out of 4 people found this review helpful.
Wow is all I can say. Just. Wow. I dont no what more to say about this incredible company. Beutiful.
5Dear Ken,
Just wanted to say thank you for helping us accomplish our addition. Our girls especially thank you in advance because now, as teenagers, they won't hate sharing a bathroom with their parents! We absolutely love our bedroom. Your men are very talented and we appreciate their hard work! Thanks again, we couldn't be more pleased...
4Dear Ken,
Just wanted to say thank you for helping us accomplish our addition. Our girls especially thank you in advance because now, as teenagers, they won't hate sharing a bathroom with their parents! We absolutely love our bedroom. Your men are very talented and we appreciate their hard work! Thanks again, we couldn't be more pleased...
0 out of 5 people found this review helpful.
Baybrook has always done great work for me. My wife and I work full time and have 2 kids which leaves us no time for babysitting our contractor. We recently had our kitchen and bathroom remodeled and they were great always cleaned up at night and actually finished the project early.
5Baybrook has always done great work for me. My wife and I work full time and have 2 kids which leaves us no time for babysitting our contractor. We recently had our kitchen and bathroom remodeled and they were great always cleaned up at night and actually finished the project early.
0 out of 5 people found this review helpful.
Baybrook Remodelers were professional from start to finish. I would refer them to all my friends to meet their remodeling needs
5In January of 2011 I was employed at Baybrook Remodelers and I wrote a favorable review. I did this under duress at the direction of the owner. At the time he was receiving negative reviews from a woman in Milford and at one of his staff meetings directed everyone to go online and write a positive review. If you look at other reviews that were written at that time you can read between the lines as to who wrote them. I apologize for misleading people.
1In January of 2011 I was employed at Baybrook Remodelers and I wrote a favorable review. I did this under duress at the direction of the owner. At the time he was receiving negative reviews from a woman in Milford and at one of his staff meetings directed everyone to go online and write a positive review. If you look at other reviews that were written at that time you can read between the lines as to who wrote them. I apologize for misleading people.
0 out of 5 people found this review helpful.
I don't know who John C or Kristen A are, but I know I do not usually do reviews and when I saw both of yours I was upset for anyone to say that Baybrook writes their own reviews. I highly doubt that Baybrook needs to stoop to that level. I have had multiple projects done, a few small ones and one large addition. I had a kitchen designed that came out spectacular. From start to finish I did not have any complaints. Everyday I came home and they had cleaned up, locked up and had treated my home as their own. Ken the owner is always reachable on his cell any time day or night if you should have a question, not to mention the rest of his staff. I have recommended this company to many friends and all have been very satisfied.
5I don't know who John C or Kristen A are, but I know I do not usually do reviews and when I saw both of yours I was upset for anyone to say that Baybrook writes their own reviews. I highly doubt that Baybrook needs to stoop to that level. I have had multiple projects done, a few small ones and one large addition. I had a kitchen designed that came out spectacular. From start to finish I did not have any complaints. Everyday I came home and they had cleaned up, locked up and had treated my home as their own. Ken the owner is always reachable on his cell any time day or night if you should have a question, not to mention the rest of his staff. I have recommended this company to many friends and all have been very satisfied.
0 out of 5 people found this review helpful.
Pat the project manager was great, easy to work with and accommodating. I was at ease while the crew was working in my home. It was quite evident they worked hard; most importantly they respected my home and property.
3Diane's decorating expertise led me from "wishy washy" to classy. Pat and all the talented craftsmen who were collectively responsible for my beautiful, beautiful apartment. Quality workers and quality material!
4I must say the one thing I found most impressive about this company was their effort in promptly responding to my needs as a customer.
4When baybrook did some work for us last year, we were very pleased with the level of professionalism of the crew that showed up. They did work on the exterior part of our home and when they finished, they made sure to not leave a mess behind. They even used some sort of device that picked up any loose nails or screws that may have been dropped in the yard. My children often play outside so this was a huge plus! Thank you Baybrook!
4When baybrook did some work for us last year, we were very pleased with the level of professionalism of the crew that showed up. They did work on the exterior part of our home and when they finished, they made sure to not leave a mess behind. They even used some sort of device that picked up any loose nails or screws that may have been dropped in the yard. My children often play outside so this was a huge plus! Thank you Baybrook!
0 out of 4 people found this review helpful.
Ken at Baybrook really went the extra mile. Not only did Ken and his team work hard to remodel, design and decorate our dining room, he also sent us a beautiful poinsettia which made a wonderful center piece. This year we had our annual family dinner at our house and got many compliments. We will definitely call Baybrook for any other work we need or want done in our home. Two thumbs up!
5Ken at Baybrook really went the extra mile. Not only did Ken and his team work hard to remodel, design and decorate our dining room, he also sent us a beautiful poinsettia which made a wonderful center piece. This year we had our annual family dinner at our house and got many compliments. We will definitely call Baybrook for any other work we need or want done in our home. Two thumbs up!
0 out of 4 people found this review helpful.
This company really catered to our needs. They honored their word and stood by the work they did. Since the first project we had them do a few years ago, we've had them complete two other projects. Their service was timely and all of our questions and needs have been addressed. We plan to have them come back for a fourth time to remodel our basement!
4This company really catered to our needs. They honored their word and stood by the work they did. Since the first project we had them do a few years ago, we've had them complete two other projects. Their service was timely and all of our questions and needs have been addressed. We plan to have them come back for a fourth time to remodel our basement!
0 out of 4 people found this review helpful.
We have nothing but nice things to share about this company. We enjoy having company over in our newly renovated home. It feels and looks brandnew with a fresh brand new smell! Home should look and feel this good and Baybrook made it happen. I usually don't take the time to fill out reviews, but I believe Baybrook is worth taking the time to share a positive review.
Thank you.
5We have nothing but nice things to share about this company. We enjoy having company over in our newly renovated home. It feels and looks brandnew with a fresh brand new smell! Home should look and feel this good and Baybrook made it happen. I usually don't take the time to fill out reviews, but I believe Baybrook is worth taking the time to share a positive review.
Thank you.
0 out of 4 people found this review helpful.
Baybrook and its staff know exactly how to make the process of remodeling a home less stressful. Their experience in the business helps them to know and anticipate what's to come up and how to handle it with ease. I recommend them to anyone I know.
3Baybrook and its staff know exactly how to make the process of remodeling a home less stressful. Their experience in the business helps them to know and anticipate what's to come up and how to handle it with ease. I recommend them to anyone I know.
0 out of 4 people found this review helpful.
Ken and the staff at Baybrook made the rebuilding of our house so easy! We think so highly of Ken and think he is a true gentlemen. We are forever grateful for him helping us get our home and our sanity back.
5We are very pleased with the turnout of our home because of Baybrook! The siding is gorgeous-what a difference it makes!! And we now love our backyard- who knew a deck could be so beautiful!! Thanks to all of your guys for their hard work and professionalism. It's nice to know there is a company that actually takes pride in the work they do on your home. You restored our faith in knowing that!
4We are very pleased with the turnout of our home because of Baybrook! The siding is gorgeous-what a difference it makes!! And we now love our backyard- who knew a deck could be so beautiful!! Thanks to all of your guys for their hard work and professionalism. It's nice to know there is a company that actually takes pride in the work they do on your home. You restored our faith in knowing that!
0 out of 3 people found this review helpful.
Exceptional Company!! I have used Baybrook time and time again and they have always been fast, reliable and do EXCEPTIONAL WORK! I would recommend them to everyone! They have the most professional tradesmen who pay attention to every last detail, project managers who are on top of every detail, designers who really listen and know their stuff and sales people who work with you through every step of the project! Definitely use Baybrook for any home renovations!
5Exceptional Company!! I have used Baybrook time and time again and they have always been fast, reliable and do EXCEPTIONAL WORK! I would recommend them to everyone! They have the most professional tradesmen who pay attention to every last detail, project managers who are on top of every detail, designers who really listen and know their stuff and sales people who work with you through every step of the project! Definitely use Baybrook for any home renovations!
1 out of 4 people found this review helpful.
I recently had a large addition built by Baybrook Remodelers. I was impressed by the design they developed and the quality of work they delivered. Each of their workman were clean polite and very proffesional. I was very pleased by the quick reponse to any of my questions. I would reccomend Baybrook to family and friends
5I recently had a large addition built by Baybrook Remodelers. I was impressed by the design they developed and the quality of work they delivered. Each of their workman were clean polite and very proffesional. I was very pleased by the quick reponse to any of my questions. I would reccomend Baybrook to family and friends
2 out of 6 people found this review helpful.
Baybrook Remodelers is truly one of the most trustworthy companies I have ever done business with. They were always on top of every aspect of the project, and were quick to answer any questions I had. My new kitchen is a work of art, Dan, Tom, Pat, and the crew were amazing! I would recommend them to anyone looking to have any part of their home worked on!
5Baybrook Remodelers is truly one of the most trustworthy companies I have ever done business with. They were always on top of every aspect of the project, and were quick to answer any questions I had. My new kitchen is a work of art, Dan, Tom, Pat, and the crew were amazing! I would recommend them to anyone looking to have any part of their home worked on!
2 out of 5 people found this review helpful.
Just call for an estimate and you will see professionalism from the start. Everyone involved with Baybrook Remodelers is skilled at what they do, start to finish. The quality of their products can be seen everywhere you look.
5Just call for an estimate and you will see professionalism from the start. Everyone involved with Baybrook Remodelers is skilled at what they do, start to finish. The quality of their products can be seen everywhere you look.
4 out of 7 people found this review helpful.