Durable Towing

★★☆☆☆

Automotive

Automotive
More choices in Waterbury:
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J & O Auto Get-Ready

12 Violet St Waterbury, CT

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Artie's Auto Body

49 Potuccos Ring Rd Wolcott, CO

2.0 3
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First of all, the Brianna O. review is SO OBVIOUSLY written by an in-house company shill, it's not even funny. "make sure we get the best service for our money?" Uhm, no one types (or talks) like that in real life... BUSTED!

But let's get to the heart of the matter, which is just how mentally insane you'd have to be to even REMOTELY CONSIDER calling these incompetent wack jobs. The tow truck driver they sent gave me nothing but attitude from the MOMENT he stepped out of the truck. When I actually decided to stand my ground on the issue, he got even MORE indignant, accusing ME of having an attitude! He proceeded to drop his tow hook, and THREATENED TO LEAVE WITHOUT HELPING ME. Deplorable, disgusting, unconscionable conduct.

If you live in the Waterbury area, and you have AAA. Make ABSOLUTELY CERTAIN that they do not send Durable Towing, or you will unquestionably regret it.

1
★☆☆☆☆

First of all, the Brianna O. review is SO OBVIOUSLY written by an in-house company shill, it's not even funny. "make sure we get the best service for our money?" Uhm, no one types (or talks) like that in real life... BUSTED!

But let's get to the heart of the matter, which is just how mentally insane you'd have to be to even REMOTELY CONSIDER calling these incompetent wack jobs. The tow truck driver they sent gave me nothing but attitude from the MOMENT he stepped out of the truck. When I actually decided to stand my ground on the issue, he got even MORE indignant, accusing ME of having an attitude! He proceeded to drop his tow hook, and THREATENED TO LEAVE WITHOUT HELPING ME. Deplorable, disgusting, unconscionable conduct.

If you live in the Waterbury area, and you have AAA. Make ABSOLUTELY CERTAIN that they do not send Durable Towing, or you will unquestionably regret it.

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AAA sent these people out to change a tire on my wifes van. The person who came out could not get the spare out because we have factory running boards (I have been able to get it out in my driveway previously). Because he couldn't get the spare out, he told my wife he was going to have to tow it to the house. He made her drive on the flat so he would not have to kneel on a small patch of ice to hook the van up. When he went to put the van on the flatbed, he scraped the exhaust on the ground. Once the van was on the truck and my wife and 7 year old were in the truck, he told her he had to go on another call before he could drop off the van. She had to wait over 20 minutes in the truck while he jumped another car. When he dropped the car off at the house, he said he couldn't back into the driveway because it is too narrow ( I back a 33 foot camping trailer into the driveway without a problem) and dropped the van in the middle of the road and told her she would have to drive it into the driveway. These people are terrible and I wouldn't let them tow a 74 Pinto never mind EVER touching one of my vehicles again.

1
★☆☆☆☆

AAA sent these people out to change a tire on my wifes van. The person who came out could not get the spare out because we have factory running boards (I have been able to get it out in my driveway previously). Because he couldn't get the spare out, he told my wife he was going to have to tow it to the house. He made her drive on the flat so he would not have to kneel on a small patch of ice to hook the van up. When he went to put the van on the flatbed, he scraped the exhaust on the ground. Once the van was on the truck and my wife and 7 year old were in the truck, he told her he had to go on another call before he could drop off the van. She had to wait over 20 minutes in the truck while he jumped another car. When he dropped the car off at the house, he said he couldn't back into the driveway because it is too narrow ( I back a 33 foot camping trailer into the driveway without a problem) and dropped the van in the middle of the road and told her she would have to drive it into the driveway. These people are terrible and I wouldn't let them tow a 74 Pinto never mind EVER touching one of my vehicles again.

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Very reliable service, their staff is very friendly. This is the only towing service that my family uses because they go out of their way to make sure we get the best service for our money. They have reasonable prices and are avaliable at many hours of the day, in any kind of weather.

4
★★★★☆

Very reliable service, their staff is very friendly. This is the only towing service that my family uses because they go out of their way to make sure we get the best service for our money. They have reasonable prices and are avaliable at many hours of the day, in any kind of weather.

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