Petland

I cannot say enough good things about Petland and its staff. Everyone is super nice, pleasant, and knowledgable. All of my questions were answered and I got exactly what I needed. Thanks

I cannot say enough good things about Petland and its staff. Everyone is super nice, pleasant, and knowledgable. All of my questions were answered and I got exactly what I needed. Thanks\r

The employees were helpful, funny and knowledgeable. This visit was awesome. I highly recommend Petland in Round Lake Beach.

The employees were helpful, funny and knowledgeable. This visit was awesome. I highly recommend Petland in Round Lake Beach.\r

Very informative and knowledgeable staff. I am very pleased with the customer service and the visit as a whole. I will be back again. Thanks.

Very informative and knowledgeable staff. I am very pleased with the customer service and the visit as a whole. I will be back again. Thanks.\r

The staff was really awesome. They were so funny and very knowledgeable. Thank you all so much for making this a fun experience.

The staff was really awesome. They were so funny and very knowledgeable. Thank you all so much for making this a fun experience.\r

You guys were courteous, patient and very informative. Our interests were kept first and all of our questions were answered, and there were a lot of them! :) Perfect customer service.

You guys were courteous, patient and very informative. Our interests were kept first and all of our questions were answered, and there were a lot of them! :) Perfect customer service.\r

Your staff does an excellent job. A+++ store and performance. Everything is always great when we come in. We will be back.

Your staff does an excellent job. A+++ store and performance. Everything is always great when we come in. We will be back.\r

Thank you so much for the great help today. You were very informative and knowledgable. I will be back and have recommended Petland to several friends. You did very well! Great customer service.

Thank you so much for the great help today. You were very informative and knowledgable. I will be back and have recommended Petland to several friends. You did very well! Great customer service.\r

The staff were amazing and very helpful. They explained everything and answered all of our questions! Thank you so much. We really enjoyed our visit.

The staff were amazing and very helpful. They explained everything and answered all of our questions! Thank you so much. We really enjoyed our visit.\r

The staff did a super fantastic job of showing us all of the products for our new puppy. They were all super friendly. We were taught how to feed our dog. You did a great job, very informative, let us know how important a dog's nutrition is.

The staff did a super fantastic job of showing us all of the products for our new puppy. They were all super friendly. We were taught how to feed our dog. You did a great job, very informative, let us know how important a dog's nutrition

The staff did a great job explaining everything to me so I could understand. They were very sociable, friendly and knowledgable. I will definitely recommend to others.

The staff did a great job explaining everything to me so I could understand. They were very sociable, friendly and knowledgable. I will definitely recommend to others.\r

Petland is awesome! They have the greatest staff, very helpful, friendly and knowledgable. I recommend my friends with pets to come here all the time. Petland is the BEST!

Petland is awesome! They have the greatest staff, very helpful, friendly and knowledgable. I recommend my friends with pets to come here all the time. Petland is the BEST!\r

The staff was fantastic. As first time dog owners, we were apprehensive about buying our Lab. The woman who helped us was very helpful, patient (answered all of our questions and concerns), and did everything to make us feel confident in going ahead with our purchase. We give Petland an A+++ Thanks!

The staff was fantastic. As first time dog owners, we were apprehensive about buying our Lab. The woman who helped us was very helpful, patient (answered all of our questions and concerns), and did everything to make us feel confident in

Rob was awesome! Made sure we tried everything to purchase the new pup that we wanted. They even stayed after closing trying to get me accepted into Puppy Plus I love their service

Rob was awesome! Made sure we tried everything to purchase the new pup that we wanted. They even stayed after closing trying to get me accepted into Puppy Plus I love their service\r

Christine was amazing she was so sweet I cant wait to take our new puppy home with us I am in love.

Christine was amazing she was so sweet I cant wait to take our new puppy home with us I am in love.\r

You are the best! You are nice, great and cool too! Thank you for giving me my new best friend. Thank you again.

You are the best! You are nice, great and cool too! Thank you for giving me my new best friend. Thank you again.\r

Thanks for all your helpful suggestions! This was a great experience. Everyone was very helpful. Thank you!!

Thanks for all your helpful suggestions! This was a great experience. Everyone was very helpful. Thank you!!\r

Everyone was very helpful, friendly and all around wonderful to work with. Great job, very informative and personable as well. Thank you!

Everyone was very helpful, friendly and all around wonderful to work with. Great job, very informative and personable as well. Thank you!\r

Jessica was very patient, the whole experience was a great one. Very informative!

Jessica was very patient, the whole experience was a great one. Very informative!\r

Christine, Matt and Robert were all great.The staff is great and very knowledgable.

Matt was awesome.Give him a raise! :) He is a great asset to your company.

Alex was very knowledgable. It was a good experience!

Really friendly, great customer service! Great job!

Great store. Kevin and Alex were great! I always come back for more thank you.

Having a Russian speaking employee helped a lot!! Thank you!

Everyone here is very helpful! thank you for all your support.

Everyone is great at Petland Round Lake Beach. Thank you!

Thanks for the info and pleasant visit! Looking forward to lots of fun and caring of my new pup! Wonderful employee helped me! Thanks Rob!!

Matt was very nice to work with and very helpful!

Everyone was helpful. Kristen was amazing, nice, and helpful.

I have worked both with Robert and Matt, at an additional puppy purchase. May 2013 and then again today. Both of these individuals are attentive, knowledgeable, and friendly- they both make purchases through Petland a great experience.

Very helpful employees. I really appreciated the guided tour of the store.

I have been to this store an uncountable number of times, and would recommend it to everyone. The first time I came in, I was concerned and apprehensive. I've heard about the dangers of buying puppies in pet stores. However, after a lengthy conversation with a sales person, I feel immensely better. After discussing some of my concerns, they took me in the back of the kennel to see what's going on there. And I didn't have to wait while people scurried around to cover anything up. They just offered to take me back and did. So I know nothing was being hidden. It was super clean and the people were very focused on what they were doing. Also, they showed me a book that explains where the puppies come from that had pictures of the breeders and some of the parents and the breeders homes and yards, so I could see that the puppies weren't kept in teeny cages like they try to tell you on tv. And, I guess a new law was passed that says all pet stores have to tell you where the breeders are, so you get their full name and address and everything. Not just a state like someone else commented on. I purchased both of my dogs, a Westie and a Neapolitan Mastiff here, and have had no problems whatsoever. Petland had them both vaccinated and microchipped and vet checked before they came home. Then, we got a free vet check after we went home.
Overall, I am extremely happy with Petland, and suggest that people go in and experience it for themselves before judging. Not all pet stores are created equal. This one is a winner!