Budget Truck Rental - Bossier City

★★★☆☆

Automotive

Automotive
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I recently took my 1991 Toyota Landcruiser to your store on East Texas St. in Bossier City, Louisiana to have my rear brakes replaced. Upon receiving a quote of 900.00!

I checked the order and saw that I was being charged 229.00 per each brake drum for a total of 458.00 for those two parts alone, not including labor.
I told the service writer to have my old brake drums put back on and I would purchase brake drums elsewhere.

While they reassembled my vehicle, it occurred to me to check the price of said drums at the parts counter at the rear of the store and found I could purchase the identical parts for only 89.95 each. When I asked for an explanation from the service manager, he shrugged. A comparison of part numbers proved to be identical.

I was still charged over 400.00 for brake repairs that day, and I can only assume I was overcharged the same percentage on everything.

1
★☆☆☆☆

I recently took my 1991 Toyota Landcruiser to your store on East Texas St. in Bossier City, Louisiana to have my rear brakes replaced. Upon receiving a quote of 900.00!

I checked the order and saw that I was being charged 229.00 per each brake drum for a total of 458.00 for those two parts alone, not including labor.
I told the service writer to have my old brake drums put back on and I would purchase brake drums elsewhere.

While they reassembled my vehicle, it occurred to me to check the price of said drums at the parts counter at the rear of the store and found I could purchase the identical parts for only 89.95 each. When I asked for an explanation from the service manager, he shrugged. A comparison of part numbers proved to be identical.

I was still charged over 400.00 for brake repairs that day, and I can only assume I was overcharged the same percentage on everything.

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This pep boys is in a great location and offers all kinds of services. The mechanics are well trained and friendly. Fast service. Pep boys is located near the Bossier mall off interstate 20. For a quick oil change to other services, pep boys is the place to go. Go check them out, you won't be disapointed.

4
★★★★☆

This pep boys is in a great location and offers all kinds of services. The mechanics are well trained and friendly. Fast service. Pep boys is located near the Bossier mall off interstate 20. For a quick oil change to other services, pep boys is the place to go. Go check them out, you won't be disapointed.

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This Place is nice. They have a wide Selction of any Part you might be needing. The Customer Service is always great and helpful. Very knowlegable Staff.

4
★★★★☆

This Place is nice. They have a wide Selction of any Part you might be needing. The Customer Service is always great and helpful. Very knowlegable Staff.

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They always have what we have or have the option of ordering products for us. The sales staff is always willing to help us out where we need them to. I have no complaints.

4
★★★★☆

They always have what we have or have the option of ordering products for us. The sales staff is always willing to help us out where we need them to. I have no complaints.

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I have gone to to this Pep Boys Location a few times when I needed a Part. They seem to always have what I need in Stock. If you have Questions the Employees here know the answers and if not they always have someone who does or they can look it up on the Computer. The Customer Service is very nice and you get helped quickly and professionaly.

4
★★★★☆

I have gone to to this Pep Boys Location a few times when I needed a Part. They seem to always have what I need in Stock. If you have Questions the Employees here know the answers and if not they always have someone who does or they can look it up on the Computer. The Customer Service is very nice and you get helped quickly and professionaly.

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