Rita Rosa Bridal Boutique

★★★☆☆

About Rita Rosa Bridal Boutique

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My best friend was getting married and she brought us to Rosa & Rita Bridal to try on and purchase bridesmaid dresses. We were all measured at that time and told to call back to order. A couple weeks passed and I called back. The woman on the phone told me I was in-between sizes and it would be up to me but she encouraged me to get the larger size so it could be tailored very specifically for me however there would be n increased price for the larger size. I thought this was unusual because I consider myself to have a pretty "average" build and was surprised I would need to order a dress so large I'd have to pay extra but I figured hey they're the experts and ordered the dress in the larger size.

When the dress came in it was literally falling off me. Had the dress not had straps it truly would have fallen to the floor. The seamstress assured me it would be fine so although I paid $40 more for a dress that was about 3 sizes too big I didn't complain. She pinned the dress and told me I could pick it up in two weeks.I returned in two weeks to pick the dress up and both myself and the bride were not happy with how it came out. It was uneven and baggy under my chest, the pleats in the top also did not sit flat. When questioning these issues the owner came over and explained it was because my breasts were two different sizes and there was just no way for the dress to sit flat. I found it pretty unusual that she would criticize me and not make me feel like the best version of myself at a fitting but instead offer suggestions as to what is wrong with me. Shouldn't she be making me feel beautiful??!! Well none-the-less they pinned the dress in more and encouraged me to buy a special bra to the tune of sixty something dollars that would help the dress to fit better, and come back in a week.

A week later (five days before the wedding) I returned to pick up my dress. The store was busy and no one seemed willing to help me. I tried it on quickly and one of the employee's said "looks good to me" in a very dismissive manner and motioned for me to go back into the dressing room to take it off. I took the dress off and left knowing it looked awful. At this point I had lost all confidence that Rosa & Rita Bridal had the ability to properly tailor and didn't have the desire to drive back an hour yet again so I took it to my tailor at home. My tailor fixed the dress perfectly and made it fit like a glove. When I picked up the dress from my tailor at home he said "a tailor didn't alter this dress, a butcher did". He also handed me his card and told me that I could have them call him if they had any questions about what he had to fix and the poor job he did.

The following week after the wedding I called Rose & Rita to see if they would be willing to reimburse me for the cost of alterations (either the alterations they did or the ones my tailor did - I was very willing to meet them "half way"). They said the owner would have to call me back. Well the owner did not call me back so a week later I followed up with her and finally got a hold of her (Rosa). Rosa was extremely rude and unwilling to meet me in the middle. She said she didn't believe her seamstress could do work as poorly as I described. When I offered to send her pictures she wanted nothing to do with it. She said I should have brought the dress back, I told her after multiple trips back and forth to their shop (an hour away from my home) I no longer believed they could tailor the dress, and I didn't have the time to play around with it anymore as the wedding was only days away. Rosa literally began screaming over me. I was shocked. She told me in 26 years she never had a single complaint, I told her I thought that was unusual because there were a handful of negative reviews on-line. She started laughing and said she didn't care what people wrote on-line.

The conversation I had with Rosa got me no where besides frustrated. I could not believe how incredibly rude and sarcastic she was. I was by no means trying to "cheap out" (I bought the more expensive larger dress (which was unnecessary), the bra, and alterations from them - no questions asked!! I did not question price once, I wanted everything to be perfect and listened to everything they said). Overall I was incredibly disappointed with my experience at this shop and wouldn't recommend it to anyone. If you do purchase something there I would strongly encourage you to go elsewhere for alterations (since you will end up going elsewhere to get them fixed anyways - cut your losses)

1
★☆☆☆☆

My best friend was getting married and she brought us to Rosa & Rita Bridal to try on and purchase bridesmaid dresses. We were all measured at that time and told to call back to order. A couple weeks passed and I called back. The woman on the phone told me I was in-between sizes and it would be up to me but she encouraged me to get the larger size so it could be tailored very specifically for me however there would be n increased price for the larger size. I thought this was unusual because I consider myself to have a pretty "average" build and was surprised I would need to order a dress so large I'd have to pay extra but I figured hey they're the experts and ordered the dress in the larger size.

When the dress came in it was literally falling off me. Had the dress not had straps it truly would have fallen to the floor. The seamstress assured me it would be fine so although I paid $40 more for a dress that was about 3 sizes too big I didn't complain. She pinned the dress and told me I could pick it up in two weeks.I returned in two weeks to pick the dress up and both myself and the bride were not happy with how it came out. It was uneven and baggy under my chest, the pleats in the top also did not sit flat. When questioning these issues the owner came over and explained it was because my breasts were two different sizes and there was just no way for the dress to sit flat. I found it pretty unusual that she would criticize me and not make me feel like the best version of myself at a fitting but instead offer suggestions as to what is wrong with me. Shouldn't she be making me feel beautiful??!! Well none-the-less they pinned the dress in more and encouraged me to buy a special bra to the tune of sixty something dollars that would help the dress to fit better, and come back in a week.

A week later (five days before the wedding) I returned to pick up my dress. The store was busy and no one seemed willing to help me. I tried it on quickly and one of the employee's said "looks good to me" in a very dismissive manner and motioned for me to go back into the dressing room to take it off. I took the dress off and left knowing it looked awful. At this point I had lost all confidence that Rosa & Rita Bridal had the ability to properly tailor and didn't have the desire to drive back an hour yet again so I took it to my tailor at home. My tailor fixed the dress perfectly and made it fit like a glove. When I picked up the dress from my tailor at home he said "a tailor didn't alter this dress, a butcher did". He also handed me his card and told me that I could have them call him if they had any questions about what he had to fix and the poor job he did.

The following week after the wedding I called Rose & Rita to see if they would be willing to reimburse me for the cost of alterations (either the alterations they did or the ones my tailor did - I was very willing to meet them "half way"). They said the owner would have to call me back. Well the owner did not call me back so a week later I followed up with her and finally got a hold of her (Rosa). Rosa was extremely rude and unwilling to meet me in the middle. She said she didn't believe her seamstress could do work as poorly as I described. When I offered to send her pictures she wanted nothing to do with it. She said I should have brought the dress back, I told her after multiple trips back and forth to their shop (an hour away from my home) I no longer believed they could tailor the dress, and I didn't have the time to play around with it anymore as the wedding was only days away. Rosa literally began screaming over me. I was shocked. She told me in 26 years she never had a single complaint, I told her I thought that was unusual because there were a handful of negative reviews on-line. She started laughing and said she didn't care what people wrote on-line.

The conversation I had with Rosa got me no where besides frustrated. I could not believe how incredibly rude and sarcastic she was. I was by no means trying to "cheap out" (I bought the more expensive larger dress (which was unnecessary), the bra, and alterations from them - no questions asked!! I did not question price once, I wanted everything to be perfect and listened to everything they said). Overall I was incredibly disappointed with my experience at this shop and wouldn't recommend it to anyone. If you do purchase something there I would strongly encourage you to go elsewhere for alterations (since you will end up going elsewhere to get them fixed anyways - cut your losses)

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Go at your own risk! I rarely write bad reviews for businesses but I am truly shocked that this store is still in business. I bought a bridesmaid dress here. The issues started when I went to pick up the dress. I called prior to picking it up since it is out of the way for me and asked if I should make an appointment, I was told that was not necessary. I arrive at the store and no one even acknowledged or looked at me for 20 minutes and they were standing right there! Finally someone comes up to me and asks what I need. 10 minutes later they bring me the dress and the owner tells me I will have to wait 20 minutes to try it on (they have 3 dressing rooms and one they use as storage). I decided it was not worth it and took the dress home. When I tried on the dress it was not just a little big it was clearly several sizes too big. I went back to them out of necessity to get it altered and was given attitude after needing additional alterations. I made an appointment for the following Tuesday at 7:30 to pick it up with the owner ( the wedding was Saturday) and I come to a closed store with a sign in the window saying they closed at 4:30. No call or anything! Completely unorganized and unprofessional, go elsewhere!

1
★☆☆☆☆

Go at your own risk! I rarely write bad reviews for businesses but I am truly shocked that this store is still in business. I bought a bridesmaid dress here. The issues started when I went to pick up the dress. I called prior to picking it up since it is out of the way for me and asked if I should make an appointment, I was told that was not necessary. I arrive at the store and no one even acknowledged or looked at me for 20 minutes and they were standing right there! Finally someone comes up to me and asks what I need. 10 minutes later they bring me the dress and the owner tells me I will have to wait 20 minutes to try it on (they have 3 dressing rooms and one they use as storage). I decided it was not worth it and took the dress home. When I tried on the dress it was not just a little big it was clearly several sizes too big. I went back to them out of necessity to get it altered and was given attitude after needing additional alterations. I made an appointment for the following Tuesday at 7:30 to pick it up with the owner ( the wedding was Saturday) and I come to a closed store with a sign in the window saying they closed at 4:30. No call or anything! Completely unorganized and unprofessional, go elsewhere!

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Go at your own risk! I rarely write bad reviews for businesses but I am truly shocked that this store is still in business. I bought a bridesmaid dress here. The issues started when I went to pick up the dress. I called prior to picking

3
★★★★★

Go at your own risk! I rarely write bad reviews for businesses but I am truly shocked that this store is still in business. I bought a bridesmaid dress here. The issues started when I went to pick up the dress. I called prior to picking

.

Do NOT waste your time going to this boutique. I went with my daughters looking for brides maids gowns. They were not helpful at all. The bride had to help fit the gowns on the other girls. They found 1 dress without a style # on it that they liked. The bride was handed a book and told to "find in in the book" Isn't that their job???? Very unprofessional place with the owners kids running all over. Horrible service!! Very crowded. DO NOT WASTE YOUR TIME AT THIS STORE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1
★☆☆☆☆

Do NOT waste your time going to this boutique. I went with my daughters looking for brides maids gowns. They were not helpful at all. The bride had to help fit the gowns on the other girls. They found 1 dress without a style # on it that they liked. The bride was handed a book and told to "find in in the book" Isn't that their job???? Very unprofessional place with the owners kids running all over. Horrible service!! Very crowded. DO NOT WASTE YOUR TIME AT THIS STORE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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I have has nothing but AMAZING service and kindness at Rita Rosa. They are very small with only the owner and her mother working there. She always seems to help everyone at once and even though I had to wait once for personal attention do you b;ame her she only has two arms!! I also had a great experiance at House of Brides but must say that Rita Rosa has always come through with better prices!!!!!!!

4
★★★★☆

I have has nothing but AMAZING service and kindness at Rita Rosa. They are very small with only the owner and her mother working there. She always seems to help everyone at once and even though I had to wait once for personal attention do you b;ame her she only has two arms!! I also had a great experiance at House of Brides but must say that Rita Rosa has always come through with better prices!!!!!!!

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I walked into the store today in order to make an appt. for my future DIL. I was completely ignored for 5 minutes. Yes, someone was doing an alteration but NO ONE came up and said we'll be right with you. I walked out. I guess they don't need the business in today's economy. I walked down the street to House of Brides. The associate was working with someone but excused herself and asked what I needed. I made an appt. and recommend House of Brides as a very FRIENDLY ESTABLISHMENT!

1
★☆☆☆☆

I walked into the store today in order to make an appt. for my future DIL. I was completely ignored for 5 minutes. Yes, someone was doing an alteration but NO ONE came up and said we'll be right with you. I walked out. I guess they don't need the business in today's economy. I walked down the street to House of Brides. The associate was working with someone but excused herself and asked what I needed. I made an appt. and recommend House of Brides as a very FRIENDLY ESTABLISHMENT!

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They pulled us out of a jam with flower girl dresses that were never ordered by another shop. I'm very happy and appreciative! Use this place for for a great experience.

4
★★★★☆

They pulled us out of a jam with flower girl dresses that were never ordered by another shop. I'm very happy and appreciative! Use this place for for a great experience.

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The only reason I give them one star is for the owner's politeness. The dresses that were ordered for my Jr. Bridesmaids were too short because they never measured thier height and checked the legnth of the dresses. The alterations were horrific. They once took my dress in inches too much (when I had lost a pound in between fittings). It was an all around bad experience!!!

1
★☆☆☆☆

The only reason I give them one star is for the owner's politeness. The dresses that were ordered for my Jr. Bridesmaids were too short because they never measured thier height and checked the legnth of the dresses. The alterations were horrific. They once took my dress in inches too much (when I had lost a pound in between fittings). It was an all around bad experience!!!

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Rita Rosa bridal boutique offers much more than bridal gowns. I have been using them for alterations to business attire and have been very happy with the quality of work. They are a bit more expensive than the dry cleaners, but the work is lot better. They have nice communion and prom dresses too. And they have frequent sales.

4
★★★★☆

Rita Rosa bridal boutique offers much more than bridal gowns. I have been using them for alterations to business attire and have been very happy with the quality of work. They are a bit more expensive than the dry cleaners, but the work is lot better. They have nice communion and prom dresses too. And they have frequent sales.

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I enjoyed my experience with this bridal salon. The staff was very friendly and helpful. The store is small and does not have a huge selection, but if you find what you want, then you will be in luck. The prices were reasonable. Overall, I was very happy with my experience. If they had a bigger selection I am sure more people would say the same.

4
★★★★☆

I enjoyed my experience with this bridal salon. The staff was very friendly and helpful. The store is small and does not have a huge selection, but if you find what you want, then you will be in luck. The prices were reasonable. Overall, I was very happy with my experience. If they had a bigger selection I am sure more people would say the same.

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