Staples

Heads up!!!! You know what's its like right when you run out of a specific product and you need it RIGHT NOW? Today was that day for us at Makeover Interiors. We have been using Adams 9294 Folders for the past two years. Originally the same folders were used by an Auto body business that I was involved with for 15 years or so. We stopped in at this store today and spoke with a lady who said she was their purchasing manager and she told us she had never seen anything like what we described before. Needless to say, we did not have a folder to show her, so we thought we made a mistake and went down to Office Depot to look for them...NOTHING there. Then we went to Office Max and looked until we were BLUE, still nothing. Then, I did a search ONLINE, typed in Adams 9294 Folders. Guess what, STAPLES is the ONLY vendor who sells this product and you and I can even buy it ONLINE. So, I called Nick (Store Manager) and he said Casey will be in on Friday and he will be sure to let her know we are very displeased that we had to do a search ONLINE to find out they were the right store. I left my number and will see what happens from here...All in all, the travel time from West Linn to Tualatin isn't terrible, but now we will have to go back or find another STAPLES and show patronage someplace else.

This Staples has several good points. First, the staff is helpful and courteous. Second, the store is well-stocked with office supply items. The only downside is that it is often difficult to find items when you don't know exactly where to look.

PROS: Service
CONS:

I go to Staples any time I need help finding something. They have great prices, a good rewards program but best of all...their staff is really pleasant and helpful!

Staples has a great rewards program that can really help a person or company that uses a lot of office supplies. The employees are always nice and helpful.

I HAVE BEEN HERE QUITE A BIT..EVERYTIME I AM IN THIS STORE I HAVE NEVER BEEN ASKED CAN I HELP YOU OR DO YOU NEED HELP FINDING SOMETHING UNTIL I GET TO THE REGISTER..BY THAT TIME I HAVE ALREADY FOUND WHAT I WANTED OR GIVEN UP! CUSTOMER SERVICE HERE IS BAD!

I bought my desk and chair form here only because of the good deal I was getting. The service was terrible I was in the desk section for at least 20 minutes and no one approched me to help me and I was carrying my infant. When I called for information I watied on hold for a long time and had to wait all day to get a response back from the guy about the desk.

I really enjoy when I go to Staples whether it be for new pens or an office desk. The staff is friendly and I can usually find everything I need. Nothing totally blows me away about it but it's convenient, not priced any higher than other stores and it's not a painful experience to shop there. I would definitely recommend it but I wouldn't call it the high point of my day.

Staples offers a wide selection of office products, and the workers are extremely helpful and knowledgeable. They sometimes offer good deals on free after rebate items.

Staples is the best place to shop around ...it has the most friendly and pleasant atmosphere.The employees are always willing to help you and the manager of the store is the greatest person....he is so nice to customers that everytime you have need for something you want to go and shop there ,'coz he makes you feel like home.The manager is always very cheerful and good to his employees .Their service is excellent and would recommed this store for sure