Lithia Nissan of Eugene

This place is great I love my Nissan and the Nissan technicians Roy is the best

I loved my 2005 Jeep Liberty, but with gas prices as is, 12 mpg just wasn't good enough.\r
So I came in just to test drive a 2008 Smart Fortwo Passion and after spending less than 3 hours with Steven Tanner Dougherty my car salesmen I

Was a great experience, low pressure sales with wonderful service? Would come back and send people in

It was a pleasure working with James, JJ in service and the rest of the team.

It was really good. Took very little time. Came in with a model in mind and they had the car waiting.

My experience was good. Everyone was very nice and helpful. They made the purchasing process very smooth.

Was very friendly and helpful and not pushy in doing the deal very knowledgeable about the vehicle being sold

Easy and pleasant! All staff courteous and helpful. All questions and concerns dealt with promptly and satisfactorily. Thanks

Wa a very friendly, no pressure visit. Colt was extremely polite and knowledgable of every vehicle we looked at.

Wow', what a great experience! We have always loved our 2006 van and our time today was truly well spent in purchasing a new truck. Thank you do much

Chill... no high pressure, he was very nice and a pleasure to do business with

My experience at Lithia Nissan was far beyond my wildest dreams. I rolled out of the parking lot in style with my new shiny dream car! This was my first time ever buying a car let alone a huge purchase. Steven Dougherty made the whole

Tanner Dougherty provided excellent service, showing me a lot of options and a lot of patience. I felt like he was really working hard to make me happy!

Superior service, helpful, kind, truthful, reasonable that's how we were treated here at Lithia Nissan today by Steven Tanner Dougherty! We be back for sure and tell our friends!

Everything went well with my time here. Sales people are nice and no pusher than you would expect out of car sales people. Nice selection of cars in stock.

Great experience these guys really helped me out. After being railroaded at kiefer I was very skeptical of buying another truck, after working with josh and cori I felt comfortable and went ahead and purchased a great truck... I won't go

It was an easy buying experience. We were able to get the exact car we wanted.

It was good. They seemed helpful and explained everything well. They allowed a test drive twice to make sure we were satisfied.

The staff is always prompt and helpful. They help me to make appointments that fit my schedule. I am very pleased with my service.

Kory and Ryan were very helpful and knowledgable. This was our fourth stop and they were the two most professional people we worked with.

It was good. They seemed helpful and explained everything well. They allowed a test drive twice to make sure we were satisfied.

Very Good was treated very well, enjoyed the service and help. Will recommend my friends to buy here.

We were looking for a (pre-owned) Volvo XC-70 and saw one on http://Cars.com from Lithia Nissan of Eugene. We made an appointment and met with James Hunt, a very professional salesperson. Upon the initial test ride, the car pulled pronouncedly to the right. James ran it through their shop and said it was fixed - that the problem was low tire pressure in the front right tire. Went back, took it for a ride, not fixed. Back into the shop, now the rear tow was out, and they said they fixed that. Clearly, the first time through they rushed it in the hope of a quick sale.

Next day, primarily because of the lack of faith in their service department, we took the car to a local garage with 30 years of experience working on nothing but Volvos. A couple hours and $90 later, the car was diagnosed with a variety of relatively minor ailments. Mostly fluids that needed to be changed (the transmission fluid was BLACK instead of red, etc.), but also there were other minor problems for a total of about $600 in parts and about $800 in labor. I took the itemized diagnostic estimate back to the selling dealer, and much to my surprise, after James (presumably) went to his sales manager, I learned that they were completely inflexible in price. They did not even offer to do any of the work themselves. Their attitude was basically, take it or leave it. So we left!

They were asking several thousand dollars above what the condition of the car warranted (ever see a used car in Excellent condition? Me neither.).

I can only presume that they were not going to fix anything at all, keep the same inflated price, and eventually find some fool to pay the ridiculously inflated price.

My advice - be wary of buying a pre-owned car from this dealer. By the way, before we went in, I looked on the Better Business Bureau site. Lithia is NOT a member, and in the past several years has six complaints, ALL UNANSWERED. My conclusion is that here is a dealership that truly does not care if you do business with them or not.

Thank you for making our car purchase quick and painless.We bought a new Nissan Sentra and were pleasantly surprised at how easy it was. We also really like their service department.Great Job.