City Collision

★★★★★
  • 3015 Liberty Avenue

    Pittsburgh, PA 15201

    Map & Directions
  • 412-471-9995

About City Collision

Categories
  • Auto Body Paint & Repair
  • Auto Glass
  • Automotive Repair
Hours
M-F 8am-6pm, Sa 8am-1pm, Su Closed
Emails
  • dheinrichs@citycollision.net
Phones
  • Fax (412-471-9994)
Year Established
  • 1991
Keywords
  • Body Shop
  • Windshield Repair
  • Windshield Replacement
  • Auto Body Shop
  • Auto Glass Replacement
  • Auto Glass
  • Collision Repair
  • Wheel Alignment
  • Paintless Dent Repair
  • Auto Body Repair
  • Car Alignment
  • Tire Alignment
  • Collision Center
  • Car Body Shop
  • Dent Removal
  • Dent Repair
  • Car Glass Repair
  • Wreck Car
  • Body Shop Repair
  • Auto Repair Estimate
  • Auto Dent Removal
Services
  • Collision Repair
  • Wheel Alignment
  • Tires
  • Auto Glass Repair
  • Light Mechanical Services

Automotive

Automotive
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.

absolutely criminal how they steal from the insurance company and the public your a total fool and deserve everything you get when you use city collision 600$ for 2 mile tow and 3 j's towing is there complacence in committing these crimes

3
★★★★★

absolutely criminal how they steal from the insurance company and the public your a total fool and deserve everything you get when you use city collision 600$ for 2 mile tow and 3 j's towing is there complacence in committing these crimes

.

I must admit that this review is based on an experience 10 months ago. I am still angered enough by my experience to take the time to write a review. I will summarize this the best possible. Estimated completion 6 days, actual completion

3
★★★★★

I must admit that this review is based on an experience 10 months ago. I am still angered enough by my experience to take the time to write a review. I will summarize this the best possible. Estimated completion 6 days, actual completion

.

I took my car here after it was rear ended, and they told me I would have it back in 3-4 days. After nearly a week of not hearing anything from them, I decided to call them only to find out that no work had been done on my car yet. I

3
★★★★★

I took my car here after it was rear ended, and they told me I would have it back in 3-4 days. After nearly a week of not hearing anything from them, I decided to call them only to find out that no work had been done on my car yet. I

.

I was surprised by the other review. I have needed City Collision three times in the last 10 years (sadly), and every time the work has been excellent, they have been kind and professional, and the time estimate has been accurate. I really have nothing but good things to say about them.

2
★★★★★

I was surprised by the other review. I have needed City Collision three times in the last 10 years (sadly), and every time the work has been excellent, they have been kind and professional, and the time estimate has been accurate. I really have nothing but good things to say about them.

Pros: Excellent work and honest time estimates

.

My experience with City Collision was terrible. Their customer service was poor, and I was treated like a fool throughout the process of repairing a damaged rear quarter panel. The work took a week longer than I was promised, and when I picked up my vehicle there was a scratch in the paint in an area adjacent to the repaired panel that they refused to repair. They maintained that the scratch was not their responsibility without further comment. I hand wash my car regularly and am aware of the several dings from pebbles and such that exist on my car, so I can say without hesitation that I would have known if there were a one-inch long gouge in the car?s finish. Taking legal action won?t be worth the money or bother, but I do hope that I can save someone else from having a similar outcome with this duplicitous body shop.

0
★☆☆☆☆

My experience with City Collision was terrible. Their customer service was poor, and I was treated like a fool throughout the process of repairing a damaged rear quarter panel. The work took a week longer than I was promised, and when I picked up my vehicle there was a scratch in the paint in an area adjacent to the repaired panel that they refused to repair. They maintained that the scratch was not their responsibility without further comment. I hand wash my car regularly and am aware of the several dings from pebbles and such that exist on my car, so I can say without hesitation that I would have known if there were a one-inch long gouge in the car?s finish. Taking legal action won?t be worth the money or bother, but I do hope that I can save someone else from having a similar outcome with this duplicitous body shop.

Pros: Scheduling Time

Cons: Customer Service

Message from City Collision

We know there’s only one way to satisfy our customers, and that’s to make sure every completed vehicle leaves our shop in pristine condition. That’s why City Collision uses state-of-the-art equipment. It’s why we hire only the highest qualified collision repair technicians and maintain two amazing repair facilities. Because we’ve worked so hard to make quality our cornerstone, we’re a direct repair provider for most of the insurance companies in western Pennsylvania. Even the pros know where to go for top-notch collision repair: City Collision!

Yext

 

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