Banfield Pet Hospital

★☆☆☆☆
  • 4621 Chippewa St

    Saint Louis, MO 63116

    Map & Directions
  • 314-773-6700

About Banfield Pet Hospital

Categories
  • Veterinarians
  • Animal Hospitals
  • Pet Services
Details
  • Flea Treatment
  • Microchip Implants
  • Neutering
  • Spaying
Hours
M-Sa 7am-6pm, Su 8am-5pm (Hours and services may vary due to COVID-19.)
Phones
  • Fax (314-773-6704)
Year Established
  • 2005
Specialties
  • VetChat

Pets & Animals

Pets & Animals
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I had a plan for my new pup, and I thought it was a great deal. However with every check up, there was an ""issue"" that called for something that always cost extra. They are real big on xrays, which are always $150+++. I took my dog there for an emergency, he had an allergic reaction to something, his eyes were so swollen that he couldn't see, which made him not want to walk... I of course, was freaked out because he is my best friend! I get there, the vet looks at him, see's how swollen he is, and flat out says, wow, I don't know... She proceeds to manipulate his limbs, and quickly jerks his head to the left, then to the right (and remember, he can't see his eyes are so swollen), and when he yelps because of how rough she's being, then she says, ""Oh, we'll need to take a FEW xrays"". Forget you, I was beyond upset. I left, immediately went to another vet, who said it was in fact an allergic reaction and within 30 minutes after a shot of cortizone, he was back to normal. \r\nNo follow up call, not check in about my dog, nothing. All they wanted was that extra $$ from the xrays. They did not care that my dog was in pain and miserable. I have not, and never will return to Banfield ever again.\r\n\r\nAnd another thing - if you do decide to go to Banfield, consider getting your pet microchipped elsewhere. They use a different kind than any other, and unless your pet is taken to a Banfield - no other area places are able to read their kind of microchip (Humane Society, Animal Control, other vet offices). So it kind of defeats the purpose.

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★☆☆☆☆

I had a plan for my new pup, and I thought it was a great deal. However with every check up, there was an ""issue"" that called for something that always cost extra. They are real big on xrays, which are always $150+++. I took my dog there for an emergency, he had an allergic reaction to something, his eyes were so swollen that he couldn't see, which made him not want to walk... I of course, was freaked out because he is my best friend! I get there, the vet looks at him, see's how swollen he is, and flat out says, wow, I don't know... She proceeds to manipulate his limbs, and quickly jerks his head to the left, then to the right (and remember, he can't see his eyes are so swollen), and when he yelps because of how rough she's being, then she says, ""Oh, we'll need to take a FEW xrays"". Forget you, I was beyond upset. I left, immediately went to another vet, who said it was in fact an allergic reaction and within 30 minutes after a shot of cortizone, he was back to normal. \r\nNo follow up call, not check in about my dog, nothing. All they wanted was that extra $$ from the xrays. They did not care that my dog was in pain and miserable. I have not, and never will return to Banfield ever again.\r\n\r\nAnd another thing - if you do decide to go to Banfield, consider getting your pet microchipped elsewhere. They use a different kind than any other, and unless your pet is taken to a Banfield - no other area places are able to read their kind of microchip (Humane Society, Animal Control, other vet offices). So it kind of defeats the purpose.

Message from Banfield Pet Hospital

Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.

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