Our pets (dogs and cats- 5 total) over the last 16 yrs have had the opportunity to be patients at Southbury Vet. I have never been more pleased by the entire staff!! (That includes those who work at the desk, take calls, do the website, lift and hold our animals, and clean up after them.) Dr. Ross is a kind, sensitive vet who is not only caring of each animal he treats, but also the families who are related to the pets. The rates are more than reasonable and the animals are always regarded with a high quality of care. 14 yrs. ago we very Sadly had to put down our first dog after 17 great years of life. Dr. Ross most sensitively conducted this with care, and compassion for our dog, my husband, 11 yr old daughter and myself. Within a week Dr. Ross sent us a hand written sympathy card again expressing his condolences. Never did I expect it, and knew Dr. Ross' veterinary practices are based on respect for the life of the animals he treats and their families.
The staff is equally kind and treat each animal with integrity. They are always there to answer questions, and the Drs. and staff act quickly in a time of emergency when that occurs as well.
Recently, Dr. Kristen joined the practice and she too is a fabulous complement to the practice. She shares Dr. Ross' respect and care for the animals, and does a fantastic job treating each one. She too looks out for what is best for an animal and doesn't give up. When other vets would have given up on our current dog, she offered an alternative that is workable for both our dog and family.
This is a practice I recommend to everyone who is new to the area (we drive from one town over despite the 3 vets in our own town) as well as to those who have animals, because I wouldn't want my pets in anyone else's care. I firmly believe that everyone will be pleased to have his/her animals treated by Dr. Ross, and Dr. Kristen and work with such a wonderful and dedicated staff. I sincerely mean the Thank you I say upon leaving the office after our pets' visits.